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Terms & Conditions

NEWSLETTER – PRIVACY AND CONDITIONS OF USE

The personal details supplied or collected in cell-plus.it will be treated by Bios Line S.p.A. – Viale Finlandia 4, Ponte San Nicolò 35020, as independent owner of the treatment.

TYPES OF DETAILS COLLECTED AND OBJECTIVES OF THE TREATMENT

The personal details that we receive from our customers help us to customise and to consistently improve our services on the site. With your consent, we use your personal details (a) for commercial communications, marketing, statistical analysis, and marketing research, for ourselves and on behalf of third parties (for example to communicate to you on orders, products, services, and promotional offers, recommend products and services that may be of interest to you, send promotional communications, including customised ones); (b) to create profiles, and analyse your consumption habits; (c) for geographical localisation activities. We also use these details to improve our site, to prevent and identify fraud or abuse that may damage our website, and to enable third parties to carry out technical and logistical activities, as well as any other types of activities, on our behalf.

DETAILS SUPPLIED BY YOU

Most of the personal details that we collect are supplied by you, when you are looking for a product, or when you communicate with customer service by telephone, e-mail, or in any other way. The details that you provide include your name, address and telephone number, e-mail address, sex, age.

DETAILS COLLECTED AUTOMATICALLY

We collect and analyse details such as the IP address used to connect your PC to the internet, login details, e-mail address, password, computer and connection information, such as the browser type and version, the operating system and the platform, order history, cookies, products displayed.

COOKIES

With the objective of improving and customising the service offered, and with your consent, we will use cookies. Cookies are alphanumeric identifiers that are transferred on to your hard disk through your browser, in order to enable our systems to recognise your browser, and provide certain services. Cookies are installed when you start navigating through the site.
In our site, we use the following cookies:

  • language detection cookies;
  • cookies used by Google Analytics to identify unique visitors;
  • cookies used by Google Analytics to identify a session and track where a visitor comes from;
  • cookies used by Google to assess the efficacy of a campaign;
  • cookies used by Google Analytics to save the activities of the user on the pages visited.
  • Google Adwords adn Facebook ADS data for remarketing
  • Hotjar cookies to create page interaction and navigation behaviors
  • Hotjar cookies to form interaction analysis
  • Hotjar cookies for website surveys

No personal details are saved in the cookies used. Therefore, cookies cannot be attributed to a certain person, and therefore cannot be traced back to you. In no way, it will be possible to collect your personal details, and no attempt will be made as far as this is concerned.

The Help menu of the Toolbar of most browsers will indicate how to prevent the browser from accepting new cookies, how to set the browser to warn you when you receive new cookies, and how to disable cookies. The refusal or deletion of cookies may result in a slow down and a decrease in the quality of the services of the site, or even prevent the site from working.

For further information on this, visit the specific web pages of the browser being used:

Through our site, Facebook (subject to your consent) will be able to use your personal details to give you a navigation experience with many functionality and social network services. Read the full details.

PROCEDURE FOR THE TREATMENT

The treatment will be both automated and manual, using procedures and tools aimed at ensuring maximum safety and confidentiality, by purposely appointed individuals in compliance with the applicable laws.

FRAMEWORK OF COMMUNICATION AND DISTRIBUTION OF PERSONAL DETAILS

The personal details of our customers are an important part of our work and give us the possibility of optimising our offers. It is not within our activities to sell customer details to third parties.

Nature of the provision

The provision of personal details is optional. Failing to provide certain personal details upon registration, may however result in the impossibility to register on the site, and therefore the impossibility to provide the services

RIGHT OF ACCESS TO PERSONAL DETAILS AND OTHER RIGHTS

You will be able to exercise all the rights of access recognised by the applicable regulations for the safeguard of personal details. These will include, by way of example, the right to access the details, the right to update, delete, correct, integrate, or block the details, or to transform them into an anonymous format, as well as the right to oppose to the forwarding of commercial information, and, in any case, to any legitimate reasons for the treatment of your details, by contacting directly, without formalities, the owners of the treatment: Bios Line S.p.A. – Single Partner Company – Viale Finlandia 4, Ponte San Nicolò 35020

MODIFICATIONS AND REVISIONS

Our activities change constantly. Therefore, also the Privacy Notice is subjected to changes. We recommend that you check our Site regularly for any changes. Should significant changes become necessary, we will take care to inform you, so that you may provide or deny your consent to the changes. Unless otherwise stated, the current Privacy Notice applies to all your personal details.